The current situation of Kailuan communication private network unified communication system were analyzed, The business scenario and development trend of enterprise voice communication were investigated, The architecture mode of intelligent integrated voice service management platform based on data and service integration was designed, The key technologies such as data resource combing, speech recognition and speech analysis were studied, Software subsystems such as unified voice service and voice equipment security operation and maintenance were developed, The platform met the overall planning of Kailuan Group for unified, standardized, safe, reliable, digital integration, intelligent and efficient voice business application, management and maintenance, comprehensively improved the informatization level of Kailuan Group.
李小良，何 莉，高 学，赵丽红. 基于数据与业务融合的智慧化综合语音业务管理平台的研究[J]. 煤炭与化工, 2021, 44(8): 77-79，82..
Li Xiaoliang, He Li, Gao Xue, Zhao Lihong. Study on intelligent integrated voice service management platform based on data and service integration. CCI, 2021, 44(8): 77-79，82..
